SAP Knowledge Base Article - Preview

3797338 - Custom unsubscribe events missing from campaign reporting

Symptom

Unsubscribe events handled via custom list-unsubscribe and footer unsubscribe links are not appearing in campaign reporting in SAP Emarsys.


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Environment

  • SAP Engagement Cloud - Enterprise Edition
  • SAP Engagement Cloud - Emarsys Edition

Product

SAP Emarsys 1.0

Keywords

emarsys, campaign reporting, unsubscribe metrics, custom unsubscribe, list-unsubscribe, footer unsubscribe, launch_list_id, email_id, contact_uid, core api, unsubscribe endpoint, attribution , KBA , CEC-EMA-DIM , Data Infrastructure Management & Enablement , How To

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