SAP Knowledge Base Article - Public

3797342 - The Integration Center job validation has failed. Verify that the job name configured in Integration Center is correct and try again.

Symptom

When trying to schedule refresh via Instance Refresh Tool and selecting "Employee Sync Through Integration Center Job" option in "Configure User or Employee Sync Between SAP SuccessFactors HCM Suite and SAP SuccessFactors Learning.", the job is not validated with below error: "The Integration Center job validation has failed. Verify that the job name configured in Integration Center is correct and try again."

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Log in to the source instance.
  2. Open Instance Refresh Center.
  3. Configure a refresh to the target instance and proceed to validation of the employee sync job through Integration Center
  4. Notice the validation fails and the error appears

Cause

Validation rules are not being met

Resolution

  1. Ensure the Integration Center job is configured in the target instance and the name of the job from the target instance is inputted when creating the IRT request. 
  2. Ensure the below configurations are in place: 
    • Source Operation Should be COAPI
    • Destination File Name Should Contain user_data
    • Starting/MainEntity Should be USER

See Also

Keywords

instance refresh, irt, validation failed, employee export, integration center, user sync, lms, learning, bizx, revert failed refresh, coapi, user_data, main entity user , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Problem

Product

SAP SuccessFactors HCM Suite all versions