SAP Knowledge Base Article - Preview

3797375 - Manual Pricing Conditions Copied from Sales Quote are Lost in Follow-up Sales Order After Changing Document Type Before Saving

Symptom

  • During creation of a follow-up Sales Order from an approved Sales Quote, manual pricing conditions are initially copied but disappear after changing the Sales Order document type before saving.
  • Switching back to the original document type within the same draft does not re-copy the manual conditions from the predecessor Sales Quote. 


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Environment

  • SAP Sales Cloud Version 2
  • SAP Sales Cloud and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Sales Quote, Sales order, Follow-up Sales Order, Pricing procedure, Manual condition, document type, Re-determination. , KBA , CEC-CRM-PRC , Pricing for SAP Sales/Service Cloud , CEC-CRM-SO , Sales Order for SAP Sales/Service Cloud , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , Problem

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