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3797479 - Convergent Mediaton java.net.SocketTimeoutException: Read timed out error on SFTP/FTP Forwarding Agent in Mediation Zone 8.x / 9.x and UEPE

Symptom

n FTP/SFTP forwarding agent aborts with the following errors:

Stack trace:
Exception during FTP communication with server XX.XX.XX.XX

Stack Trace:
java.net.SocketTimeoutException: Read timed out

The forwarding agent terminates before completing the current batch transfer.


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Environment

SAP Convergent Mediation 8.* and 9.*

Product

SAP Convergent Mediation by DigitalRoute all versions

Keywords

java.net.SocketTimeoutException, Read timed out, FTP forwarding agent, SFTP forwarding agent, FTP timeout, SFTP timeout, DR_TMP_DIR, control channel, transfer channel, batch timeout, MZ8, MZ9, UEPE, MediationZone, forwarding agent abort, FTP communication error, socket timeout, TCP timeout , KBA , XX-PART-DRT-CMD , SAP Convergent Mediation by DigitalRoute , Problem

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