Symptom
Although configuration for SAP Digital Payments Add-on has been executed, when trying to assign a Payment Service Provider (PSP) into a Bank Account on your S/4 HANA Cloud Public Edition system, it is not available for selection on the field value help.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to Manage Bank Accounts App.
- Search and open bank account ABC.
- Click on Edit and select Payment Service Provider field in General section.
- No option is shown.
(ABC represents the Bank Account number)
Cause
Some steps from the configuration are missing.
Resolution
Review the configuration steps. Below are the main points to check:
1) Ensure that integration scenario SAP_COM_0216 for scope item 1S2 (SAP Digital Payments) is correctly configured. Refer to: Setting Up Digital Payments (1S2) | SAP Help Portal
2) Activate the PSP at Digital Payments add-on side. Refer to: Activating PSPs | SAP Help Portal
3) On your S/4 HANA Cloud system, create an entry on app: Activate SAP Digital Payments Add-On.
After reviewing the configuration and activating at both sides (SAP Digital Payments add-on and S/4 HANA Cloud system), the PSPs will be available for selection.
Keywords
digital payments, payment service provider, PSP, bank account, manage bank accounts, cloud, value help , KBA , FIN-FSCM-DP-DP-2CL , SAP digital payments add-on (Public Cloud) , How To
SAP Knowledge Base Article - Public