SAP Knowledge Base Article - Preview

3797592 - Message error: The tax authority environment and service plan must match: both test or both prod.

Symptom

  • Error message while trying to send a CT-e for approval in edoc_cockpit:
    "The tax authority environment and service plan must match: both test or both prod. Your request used production environment with test service plan. Configure the tax authority environment and the serv"


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Environment

  • edoc_cockpit CT-e or NF-e

Product

SAP ERP 6.0 ; SAP ERP Central Component 6.0 ; SAP S/4HANA Cloud Private Edition 2023 ; SAP S/4HANA Cloud Private Edition 2025 ; SAP S/4HANA Cloud Private edition 2027

Keywords

tax authority, environment, service plan, test, production, sandbox, homologation, target system, DRC, edoc_cockpit, CT-e, NF-e servie plan,instance , KBA , CA-GTF-CSC-EDO-BR , Inbound Nota Fiscal , LOD-LH-NFE , SAP Document and Reporting Compliance, Outbound Nota Fiscal , How To

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