Symptom
While proxying an user in LMS, the proxy banner information is not available while Opening a Program page.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Proxy a user in LMS.
- Confirm the banner at the top displays: “You are acting as a proxy for the user”.
- Open any assigned Program in Learning.
- Observe the banner is not displayed on the Program page.
Cause
This issue is identified as a defect.
Resolution
The issue has been fixed by Engineering and is scheduled for delivery in the 2H2026 release (planned for October/November).
Keywords
LMS, proxy banner, proxy session, program page, banner missing, proxy bar, acting as a proxy, end proxy session, learning program, new program page, header banner, known issue, pending release, 2h2026, b2605 , KBA , LOD-SF-LMS-USR , User Entity , Known Error
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public