SAP Knowledge Base Article - Public

3797901 - Adding a new job responsibility to job profile with New Admin experience enabled results in all existing responsibilities removed

Symptom

When New Admin experience is enabled in Manage Job Profiles and a new job responsibility is added, all existing job responsibilities are removed and only the newly added responsibility remains.

Environment

SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. New Admin experience is enabled in Manage Job Profiles: the switch at the top right corner is turner on.
  2. Open a job profile that already has job responsibilities in it.
  3. Add a new job responsibility and save the change.
  4. Observe that only the newly added job responsibility remains and prior responsibilities are deleted.

Cause

Resolution

This is a known issue, that is planned to be fixed along with 2H 2026 release upgrade:

- preview systems: October 12th 2026;

- production systems: November 13th 2026.

Workarounds: 

1. With the New Admin experience enabled: On the first attempt to add a job responsibility, select Cancel, then try adding the responsibility again, it should be added without removing existing responsibilities.

2. Disable the New Admin experience in Manage Job Profiles by turning the switch off at the top right corner of the page.

See Also

Keywords

KI1H2026, JPB, job profile builder, new ui, job responsibilities, responsibilities deleted, only new responsibility remains, add responsibility deletes existing, profile update, ui issue, workaround, cancel then add, legacy ui, job profile, responsibilities list. , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Performance & Goals 2605