Symptom
- With the manual Initiate I‑9 Process option, tasks are started directly from the onboarding dashboard.
- The task naming differs between the dashboard and the Compliance Process Details view.
- When both Section 1 and Section 2 are initiated, both tasks can appear as “Correct I‑9 Data,” making it hard to distinguish which section each task belongs to.
- Current observed labels include “Correct Form I‑9 data” (lowercase d) for Section 1 on the dashboard, “Complete Form I‑9 Section 2” for Section 2 on the dashboard, and identical “Correct Form I‑9 Data” entries for both sections in Compliance Process Details.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
initiate i-9 process, i-9 section 1, i-9 section 2, onboarding dashboard, compliance process details, label mismatch, ambiguous labels, correct form i-9 data, complete form i-9 section 2, task labels, i-9 correction, onboarding compliance tasks, section-specific labels, 1h release, wording alignment, OBX-44994, INC33634631, onb, obx , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem
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