SAP Knowledge Base Article - Preview

3798070 - SVG Logo format in notification emails displayed incorrectly

Symptom

After uploading a custom SVG logo under Administration → Branding → Menu Logo, the logo displays correctly in the LeanIX workspace header (browser) but appears incorrectly in system-generated email notifications. One or both of the following symptoms occur:

  • Solid black box: The logo loses all color, and its shapes render entirely black.
  • Cropped right edge: Text or artwork near the edge of the canvas is cut off in the email, although it appears fully visible in the workspace UI.

This issue affects invitation emails, notification emails, and other system-generated communications that include the workspace logo.




Read more...

Environment

SAP LeanIX

Product

SAP LeanIX solutions 1.0

Keywords

SAP LeanIX, branding, logo , KBA , LIX-ADM-BRANDING , LeanIX administration branding , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.