Symptom
After uploading a custom SVG logo under Administration → Branding → Menu Logo, the logo displays correctly in the LeanIX workspace header (browser) but appears incorrectly in system-generated email notifications. One or both of the following symptoms occur:
- Solid black box: The logo loses all color, and its shapes render entirely black.
- Cropped right edge: Text or artwork near the edge of the canvas is cut off in the email, although it appears fully visible in the workspace UI.
This issue affects invitation emails, notification emails, and other system-generated communications that include the workspace logo.
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Environment
SAP LeanIX
Product
SAP LeanIX solutions 1.0
Keywords
SAP LeanIX, branding, logo , KBA , LIX-ADM-BRANDING , LeanIX administration branding , Problem
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