Symptom
- Unable to upload a document via Manage Documents and assign it to another user.
- How upload a file and assign the Owner file?
- Can Owner By option be adjusted after upload?
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
Cause
By design, Company Documents under categories like Benefits, Policy, Images are company-wide documents, assigning an owner to a specific person doesn't apply to this document type.
Resolution
The "owner" concept in Manage Documents only applies to employee/person-level attachments, which are uploaded against a specific user or person entity.
Alternatively, use a data import process to assign documents to users in bulk or Upload the document directly from the target user’s People Profile so the file is owned by that user.
See Also
- KBA 2819717 - Cannot configure attachments for Employee Profile
- KBA 2518360 - Document Management Service and the Manage Documents tool - SAP SuccessFactors
- KBA 3730148 - Document Owner Visibility and Sorting in Manage Documents
- Help Portal - Attaching Documents with Data Imports
Keywords
manage documents, assign document, upload document, people profile, employee profile, document management, successfactors, cannot assign, attachment, user-owned file, import data, bulk upload, limitation, file assignment, profile document , KBA , LOD-SF-PLT-DOC , Document Management , How To
SAP Knowledge Base Article - Public