SAP Knowledge Base Article - Public

3798176 - Difference of display when employee contribution is set as 0 for a pension benefit

Symptom

For some users the 0 employee contribution for pension benefit show blank and for other show 0.00%. 

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open a user profile and go to Benefits.
  2. In Benefits Overview, locate the pension plan.
  3. Observe that for users with an employee contribution of 0, My Contribution shows 0.00% for some users but appears blank for others.

Cause

For workplace-type pension plans configured with MinMax contributions, a BenefitPensionEnrollmentContributionDetail object with null values existed on some enrollments.

This object is not expected for workplace pensions (where fund-level BenefitPensionFundEnrollmentContributionDetail is authoritative).

Its presence with null values caused the UI to show a blank instead of the correctly computed 0.00% when the employee contribution percentage was 0.

Resolution

  1. In Manage Data, locate the affected enrollment and delete the BenefitPensionEnrollmentContributionDetail object (if it exists with null values).
  2. Re-save the enrollment.
  3. Verify in Benefits Overview that My Contribution now displays 0.00% for the user.
  4. Plan to adopt the product update when available: a code fix is targeted for the 2H2026 release to prevent null-valued BenefitPensionEnrollmentContributionDetail from overriding the computed contribution on workplace pensions. After the update, the UI will display 0.00% without data correction.

Issue is resolved with a fix which will be available in 2H2026 release.  Preview deployment on October 12th 2026 and Production on November 13th 2026. 

See Also

Keywords

benefits overview, my contribution, pension, workplace pension, minmax contributions, employee contribution 0, zero contribution, blank value, 0.00%, ui display discrepancy, BenefitPensionEnrollmentContributionDetail, BenefitPensionFundEnrollmentContributionDetail, global benefits, contribution percentage, enrollment data correction, NC29277755, BEN-24330, benfit, GBF , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions