SAP Knowledge Base Article - Preview

3798226 - SSAM Android: Authentication Fails on Corporate Network Due to Untrusted Enterprise Certificates – SAP Service and Asset Manager

Symptom

  • SSAM Android client does not trust the internal ADFS/corporate IdP certificate.
  • On the internal corporate network, the login flow displays a blank/white page and does not proceed.
  • On a public network, authentication works as expected.


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Environment

SAP Service and Asset Manager

Product

SAP Service and Asset Manager all versions

Keywords

ssam android, adfs certificate, certificate trust, internal network, corporate network, ssl inspection, tls inspection, android network security config, mdk, user ca store, device certificate store, oauth authentication, blank page, white screen, azure ad , KBA , MOB-APP-SAM , SAP Service and Asset Manager , MOB-MDK , Mobile Development Kit (MDK) , Problem

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