SAP Knowledge Base Article - Public

3798401 - Delay in Analytics Graphs showing daily data due to independent data download and refresh schedules - Recruiting Marketing

Symptom

Analytics Graph shows 0 (no data) for a specific date, even though data ingestion logs confirm that data was received on that date.
Data points for that date only appear in Analytics after up to 48 hours or after two refresh cycles.
Users may observe a gap or delayed spike where data “catches up” in subsequent days.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. go to Recruiting
  2. Advanced Analytics
  3. Select a Source type
  4. Check ingestion logs or data pipeline monitoring showing data received
  5. Observe that the related Graph shows 0 (no data) on the same day

Cause

This is expected behavior due to asynchronous scheduling:
The data download (ingestion) job and the data refresh (report/model refresh) job run on separate schedules.

Resolution

Engineering confirmed that this delay is expected as data visibility depends on the refresh cycles, not just the download completion. 

Even if data is received on a given day, it will only be visible in Analytics Graph after a refresh cycle that picks up the already-downloaded data.
Depending on schedule alignment and execution order, this can introduce up to 48 hours (or two refresh cycles) delay before data appears in Analytics Graphs.

See Also

2090953 - Advanced Analytics Frequently Asked Questions - Recruiting Marketing

Keywords

Graph, AA, Advance, Analytics, Delay, Lag, Behind, Real-time, Data, Recieved. , KBA , LOD-SF-RMK-AAN , Advanced Analytics - Professional Services , Problem

Product

SAP SuccessFactors Recruiting all versions