Symptom
Analytics Graph shows 0 (no data) for a specific date, even though data ingestion logs confirm that data was received on that date.
Data points for that date only appear in Analytics after up to 48 hours or after two refresh cycles.
Users may observe a gap or delayed spike where data “catches up” in subsequent days.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- go to Recruiting
- Advanced Analytics
- Select a Source type
- Check ingestion logs or data pipeline monitoring showing data received
- Observe that the related Graph shows 0 (no data) on the same day
Cause
This is expected behavior due to asynchronous scheduling:
The data download (ingestion) job and the data refresh (report/model refresh) job run on separate schedules.
Resolution
Engineering confirmed that this delay is expected as data visibility depends on the refresh cycles, not just the download completion.
Even if data is received on a given day, it will only be visible in Analytics Graph after a refresh cycle that picks up the already-downloaded data.
Depending on schedule alignment and execution order, this can introduce up to 48 hours (or two refresh cycles) delay before data appears in Analytics Graphs.
See Also
2090953 - Advanced Analytics Frequently Asked Questions - Recruiting Marketing
Keywords
Graph, AA, Advance, Analytics, Delay, Lag, Behind, Real-time, Data, Recieved. , KBA , LOD-SF-RMK-AAN , Advanced Analytics - Professional Services , Problem
SAP Knowledge Base Article - Public