SAP Knowledge Base Article - Preview

3798428 - Solution Order Progress View does not Display Credit Memo Request and Credit Memo for Subscription Items in SAP S/4HANA Cloud Public Edition

Symptom

After creating a Credit Memo Request and Credit Memo against an invoice generated for a Subscription Billing Item, the related Credit Memo Request and Credit Memo documents are not displayed in the View Progress diagram of the corresponding Solution Order.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

solution order progress, progress diagram, credit memo request missing, credit memo missing, subscription item, subscription billing, solution order management, progress view not showing documents, by design, CRM-S4-SOL-SLO, s4hana cloud, sales integration, billing document request, invoice, journal entry , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Product Enhancement

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