SAP Knowledge Base Article - Public

3798652 - Behavior of Udemy OCN Content Updates and Deletions in Learning Management System(LMS)

Symptom

    If skills are associated with a Udemy Item in Learning Management System(LMS), and the content metadata is later updated on the Udemy side and synchronized via OCN APM:

    • Will the existing Item in Learning be overwritten in such a way that the manually associated skills are removed?
    • Or will the skill associations remain intact after the metadata synchronization?

    Environment

    SAP SuccessFactors Learning

    Resolution

    Please find the rules of OCN origin vs Admin origin:

    1. If attribute is associated by ADMIN
      1. OCN cannot update/delete it
    2. If attribute is created/updated by OCN
      1. OCN can update/delete it
    3. If attribute is created by OCN and admin updated it (rating)
      1. OCN cannot update it
      2. OCN can remove it
    4. Admin can remove the association irrespective of the origin
    OriginUpdatedByCan UpdateCan Delete
    ADMINADMINADMINADMIN
    OCNOCNADMIN/OCNADMIN/OCN
    OCNAdminADMINADMIN/OCN

    See Also

    Keywords

    ocn, udemy, lms, item metadata, apm, synchronization, provider updates, provider deletion, inactive item, launch disabled, assignments, completions, skills, associations, origin rules, admin, sap, sf, successfactors, learning , KBA , LOD-SF-LMS-OCN , Open Content Network , How To

    Product

    SAP SuccessFactors Learning all versions