Symptom
The following error occurs while opening a query or a workbook in AO after S/4 HANA Cloud system upgrade.
---
Error\: Provider Selection Object: Initialization Issue:
Invalid program status\: RFC call BICS_PROV_GET_INITIAL_STATE returned an exception: RFC_ERROR_SYSTEM_FAILURE: The system is unable to interpret the SSO ticket received -
---
The following error entries can be also found in the AO's trace file.
---
RFC call BICS_PROV_GET_INITIAL_STATE returned an exception: RFC_ERROR_SYSTEM_FAILURE: The system is unable to interpret the SSO ticket received -
Bali Exception: Error\: Provider Selection Object: Initialization Issue
com.sap.ip.bi.bics.dataaccess.resource.impl.bi.selector.ProviderSelectionObject.initializeState(ProviderSelectionObject:1357)
com.sap.ip.bi.bics.dataaccess.resource.impl.bi.queryview.ProviderQueryView.initializeState(ProviderQueryView:167)
......
---
Read more...
Environment
- SAP Analysis for Microsoft Office
- SAP S/4HANA Cloud Public Edition
Product
Keywords
S/4, cloud, connection error, hana, afo, S4C, cache , KBA , BI-RA-AO-XLA , Excel Addin , Known Error
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview