SAP Knowledge Base Article - Preview

3798970 - Customer group codes cannot be more than 2 characters/lowercase characters

Symptom

In System Settings → Customers → Customer Group, codes are limited to 2 characters and any lowercase input is converted to uppercase on save (for example, "ae" becomes "AE"), preventing distinct "ae" and "AE".


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

customer group, code list, uppercase conversion, case sensitivity, two-character code, value mapping, performance, save hang, erp integration mapping, custom field, large code lists, business partner, sap sales cloud v2 , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

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