Symptom
On the Hire pages (e.g. 'Add New Employee', 'Add Contingent Worker'), there is a section called 'Identity' which contains the 'Hire Date', 'Company' and 'Event Reason' fields (and, in the case a custom hire template is used, the 'Template' field also shows here).
When hiring with the Standard/default template on the Hire wizard pages, the 'Identity Information' section fields are editable - however, when using the custom templates, the fields are not editable.
'Add New Employee' Standard Template View (Demo Environment):
'Add New Employee' Custom Template View (Demo Environment):
Environment
SAP SuccessFactors Employee Central
Resolution
This is a known difference in the behaviour of the section between the standard template and custom template. This is currently expected behaviour.
Support please see internal note for additional details.
Keywords
add, new, employee, new employee, add new employee, hire, wizard, hire wizard, standard, custom, template, standard template, standard hire template, custom template, custom hire template, identity, information, identity information, start, date, end, termination, start date, end date, termination date, company, event, reason, event reason, not, editable, not editable, , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-EC-CWF , Contingent Workforce , Problem
SAP Knowledge Base Article - Public