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SAP Knowledge Base Article - PreviewSymptom
Clicking "Set Step to Done" in the final step closes the entire case flow and bypasses the "Finish" button.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
case guided flow, set step to done, finish button, auto progress enabled, phase auto-complete, flow completes automatically, bypass finish, case flow, case type configuration, last phase, step completion, guided procedure, flow completion behavior, service cloud v2, case management , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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