3799171 - Completed offboarding process still shows employee data review as overdue after archival job - Onboarding

• Offboarding dashboard shows Employee Data Review as overdue even though the offboarding process is completed/archived.
• Selecting the overdue Employee Data Review opens a popup that keeps loading and does not display content.

SAP SuccessFactors Onboarding 

• The Employee Data Review task was not completed before the close job marked the offboarding process as completed/archived.
• The close job did not clean the aggregated details, leaving the task counted as pending without a process task end timestamp. This results in the overdue indicator and a non-loading task popup.

This is a known defect. An internal Engineering ticket has been raised please bookmark this KBA for updates.

KBA 3248932 - Offboarding process status completed but manager didn't complete employer data review - onboarding

offboarding dashboard overdue, employee data review overdue, completed offboarding shows overdue, optional task overdue, archived process pending task, close job, aggregated details, open_tasks_count, be_onb_aggregated_details, popup keeps loading, pending task ui, offboarding, onboarding, data review step, cleanup,OBX-45035 , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem