Symptom
When exporting content from SAP Enable Now Producer to PDF, the export may not complete successfully if your organization uses Microsoft Sensitivity Labels.
The standard Producer document templates (*.dot) do not include your organization's custom sensitivity labels. As a result, these labels must be added to the templates before they can be used for Word or PDF generation. The same applies to any customized templates used in your environment.
Before sensitivity labels can be configured, existing *.dot templates must first be converted to the newer *.dotx format.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Enable Now Producer
Product
Keywords
sensitivity label, rpc server is unavailable, rpc server, producer crash, documentation, error generating documentation , KBA , KM-SEN-PRO , SAP Enable Now - Producer , Problem
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