SAP Knowledge Base Article - Preview

3799903 - Dispatching board still shows all activities despite org-level restrictions after user policy group changed

Symptom

  • A user with read-only permissions for activities and service calls at a specific org level can see all activities on the dispatching board.
  • The user is assigned to a single org level.
  • The behavior is reported for multiple users.
  • No error messages are displayed.


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Environment

  • Product: SAP Field Service and Asset Management
  • FSM Planning and Dispatching

Product

SAP Field Service and Asset Management all versions

Keywords

dispatching board, planning and dispatching, activity visibility, policy group, org level, organizational level, permissions, read permission, browser cache, private mode, incognito, web application, data visibility, service call, roles , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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