Symptom
The invoice cancellation (Billing Type S1) is not created in the eDocument Cockpit app.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the eDocument Cockpit.
The invoice cancellation (Billing Type S1) is not displayed in the eDocument Cockpit app.
Cause
For France Electronic Invoicing via the approved platform, the posting of invoice cancellation (Billing Type S1) does not create an eDocument.
Resolution
This is the designed behavior for invoice cancellation (Billing Type S1) in France Electronic Invoicing via the approved platform.
Posting an Invoice Cancellation (S1) does not update the e-invoice status with the relevant tax authority or approved platform. To properly cancel the original billing document, the country-specific cancellation action must be performed on the original billing document through the eDocument Cockpit app.
The cancellation action in the eDocument Cockpit should be performed for the original eDocument (Billing Document) after the Source Document Invoice Cancellation (S1) is created. In this scenario, the Invoice Cancellation (S1) document is kept for accounting and audit purposes only, as the cancellation document itself will not be reflected in the eDocument Cockpit app.
See Also
SAP Help Portal: Electronic Invoicing and Electronic Reporting via Approved Platform
Keywords
france e-invoicing, edocument cockpit, invoice cancellation, s1, no edocument generated, approved platform, domestic customer invoices, cancellation action, billing document, document and reporting compliance, electronic document, cancel invoice, france edoc, working as designed, peppol , KBA , CA-GTF-CSC-EDO-FR , France Electronic Invoicing , How To
SAP Knowledge Base Article - Public