SAP Knowledge Base Article - Public

3799933 - The Invoice Cancellations are Not Created as an eDocument in the eDocument Cockpit app - SAP S/4HANA Cloud Public Edition

Symptom

The invoice cancellation (Billing Type S1) is not created in the eDocument Cockpit app.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the eDocument Cockpit.

The invoice cancellation (Billing Type S1) is not displayed in the eDocument Cockpit app.

Cause

For France Electronic Invoicing via the approved platform, the posting of invoice cancellation (Billing Type S1) does not create an eDocument.

Resolution

This is the designed behavior for invoice cancellation (Billing Type S1) in France Electronic Invoicing via the approved platform.

Posting an Invoice Cancellation (S1) does not update the e-invoice status with the relevant tax authority or approved platform. To properly cancel the original billing document, the country-specific cancellation action must be performed on the original billing document through the eDocument Cockpit app. 

The cancellation action in the eDocument Cockpit should be performed for the original eDocument (Billing Document) after the Source Document Invoice Cancellation (S1) is created. In this scenario, the Invoice Cancellation (S1) document is kept for accounting and audit purposes only, as the cancellation document itself will not be reflected in the eDocument Cockpit app.

Keywords

france e-invoicing, edocument cockpit, invoice cancellation, s1, no edocument generated, approved platform, domestic customer invoices, cancellation action, billing document, document and reporting compliance, electronic document, cancel invoice, france edoc, working as designed, peppol , KBA , CA-GTF-CSC-EDO-FR , France Electronic Invoicing , How To

Product

SAP S/4HANA Cloud Public Edition all versions