SAP Knowledge Base Article - Public

3799934 - Custom Approval Workflow Fails When Using Dictionary Items in SAP Signavio Process Governance

Symptom

  • A Custom Approval Workflow in SAP Signavio Process Governance fails during execution when a workflow step relies on information from a dictionary item.

Environment

  • SAP Signavio Process Governance
  • Process Governance Editor

Reproducing the Issue

  1. Start a Custom Approval Workflow that uses dictionary items within one or more workflow steps.
  2. Ensure one or more required custom attributes on the referenced dictionary item are empty or missing.
  3. Execute the workflow.
  4. Observe that the workflow fails at the step that relies on the dictionary item data

Cause

Resolution

  1. Identify the workflow step that uses information from dictionary items.
  2. Verify that all required custom attributes on the referenced dictionary item are configured and populated with valid values.
  3. Update any missing or incomplete custom attribute values.
  4. Restart or rerun the workflow.
  5. Confirm that the workflow proceeds successfully after the required dictionary item attributes have been completed.

See Also

Keywords

process governance, workflow, license check, process owner, approval workflow, failed to parse script result, offset is not defined, dictionary item, email attribute, javascript task, license validation, custom workflow, script error, stakeholder checks, process governance editor , KBA , BPI-SIG-PG-EDT , Process Governance Editor , Problem

Product

SAP Signavio Process Governance all versions