Symptom
Domestic Customer Invoices are not created in the eDocument Cockpit.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the eDocument Cockpit app.
The France eDocuments are not displayed in the eDocument Cockpit app
Cause
Incorrect configuration of eDocument type assignment for France in the SSCUI 102189 - Assign eDocument Type to Billing Document Type and also SSCUI 102188 - Assign eDocument Type to Accounting Document Type.
Resolution
The Customer Invoices are not created in the eDocument Cockpit App due to the configuration maintained for the Document Types in the SSCUI 102189 - Assign eDocument Type to Billing Document Type and also SSCUI 102188 - Assign eDocument Type to Accounting Document Type.
The Billing Types and Accounting Types should be kept with eDocument Type as FR_B2BINV or FR_B2BCRE (depending on the Document Type) for the Electronic Invoicing via Approved Platform.
In this case, the following adjustments should be reviewed for the SSCUI 102189 - Assign eDocument Type to Billing Document Type and also SSCUI 102188 - Assign eDocument Type to Accounting Document Type.
- Go to the SSCUI 102189 - Assign eDocument Type to Billing Document Type
- Select Region/Country: FR
- The configuration should be kept as following:
Type: CBRE
Description: Credit Memo for Retu
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo
Type: CI01
Description: Invoice
eDocument Type: FR_B2BINV
Type Description: France eInvoice
Type: CM01
Description: Credit Memo Project
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo
Type: F2
Description: Invoice
eDocument Type: FR_B2BINV
Type Description: France eInvoice
Type: G2
Description: Credit Memo
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo
Type: S1
Description: Invoice Cancelation
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo
Type: S2
Description: Credit Memo Cancella
eDocument Type: FR_B2BINV
Type Description: France eInvoice
- Go to the SSCUI 102188 - Assign eDocument Type to Accounting Document Type
- Select Region/Country: FR
- The configuration should be kept as following:
Type: DG
Description: Customer credit memo
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo
Type: DR
Description: Customer invoice
eDocument Type: FR_B2BINV
Type Description: France eInvoice
Type: RV
Description: Billing doc.transfer
eDocument Type: FR_B2BINV
Type Description: France eInvoice
Once the above configuration is maintained for the SSCUIs, the future Domestic Customer Invoice should be successfully be created in the eDocument Cockpit App.
See Also
SAP Help Portal: Processing Electronic Domestic Customer Invoices
SAP Help Portal: Business Settings
KBA 3781497 - Process not found when sending invoices: France approved platform in DRC
KBA 3745874 - Availability of "E-Invoice and E-Reports (FR)" process in Document and Reporting Compliance, Cloud Edition
Keywords
edocument cockpit, france not visible, france edocument not created, sscui 102189, sscui 102188, fr_b2binv, fr_b2bcre, billing document type mapping, accounting document type mapping, domestic customer invoice, electronic invoicing france, edocument type assignment, invoice not appearing, credit memo mapping, france country missing , KBA , CA-GTF-CSC-EDO-FR , France Electronic Invoicing , How To
SAP Knowledge Base Article - Public