SAP Knowledge Base Article - Public

3799954 - Domestic Customer Invoices are Not Created in the eDocument Cockpit app - SAP S/4HANA Cloud Public Edition

Symptom

Domestic Customer Invoices are not created in the eDocument Cockpit.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the eDocument Cockpit app.

The France eDocuments are not displayed in the eDocument Cockpit app

Cause

Incorrect configuration of eDocument type assignment for France in the SSCUI 102189 - Assign eDocument Type to Billing Document Type and also SSCUI 102188 - Assign eDocument Type to Accounting Document Type.

Resolution

The Customer Invoices are not created in the eDocument Cockpit App due to the configuration maintained for the Document Types in the SSCUI 102189 - Assign eDocument Type to Billing Document Type and also SSCUI 102188 - Assign eDocument Type to Accounting Document Type.

The Billing Types and Accounting Types should be kept with eDocument Type as FR_B2BINV or FR_B2BCRE (depending on the Document Type) for the Electronic Invoicing via Approved Platform.

In this case, the following adjustments should be reviewed for the SSCUI 102189 - Assign eDocument Type to Billing Document Type and also SSCUI 102188 - Assign eDocument Type to Accounting Document Type.

  1. Go to the SSCUI 102189 - Assign eDocument Type to Billing Document Type
  2. Select Region/Country: FR
  3. The configuration should be kept as following:

Type: CBRE
Description: Credit Memo for Retu 
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo

Type: CI01
Description: Invoice 
eDocument Type: FR_B2BINV
Type Description: France eInvoice

Type: CM01
Description: Credit Memo Project
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo

Type: F2
Description: Invoice 
eDocument Type: FR_B2BINV
Type Description: France eInvoice

Type: G2
Description: Credit Memo 
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo

Type: S1
Description: Invoice Cancelation 
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo

Type: S2
Description: Credit Memo Cancella
eDocument Type: FR_B2BINV
Type Description: France eInvoice

  1. Go to the SSCUI 102188 - Assign eDocument Type to Accounting Document Type
  2. Select Region/Country: FR
  3. The configuration should be kept as following:

Type: DG
Description: Customer credit memo
eDocument Type: FR_B2BCRE
Type Description: France Credit Memo

Type: DR
Description: Customer invoice
eDocument Type: FR_B2BINV
Type Description: France eInvoice

Type: RV
Description: Billing doc.transfer
eDocument Type: FR_B2BINV
Type Description: France eInvoice

Once the above configuration is maintained for the SSCUIs, the future Domestic Customer Invoice should be successfully be created in the eDocument Cockpit App.

See Also

SAP Help Portal: Processing Electronic Domestic Customer Invoices
SAP Help Portal: Business Settings
KBA 3781497 - Process not found when sending invoices: France approved platform in DRC
KBA 3745874 - Availability of "E-Invoice and E-Reports (FR)" process in Document and Reporting Compliance, Cloud Edition

Keywords

edocument cockpit, france not visible, france edocument not created, sscui 102189, sscui 102188, fr_b2binv, fr_b2bcre, billing document type mapping, accounting document type mapping, domestic customer invoice, electronic invoicing france, edocument type assignment, invoice not appearing, credit memo mapping, france country missing , KBA , CA-GTF-CSC-EDO-FR , France Electronic Invoicing , How To

Product

SAP S/4HANA Cloud Public Edition all versions