SAP Knowledge Base Article - Preview

3800029 - Onboarding Process Not Reaching Dashboard Due to Value Exceeding Field Length - Onboarding

Symptom

  • Onboarding process is initiated but does not reach the Onboarding Dashboard.
  • In process monitoring, the user appears as "Unknown".
  • When attempting to restart the task in BPE Manage Process Tasks, an application error is shown: "An application error occurred. Please try again later, or notify support."


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2605

Keywords

onboarding dashboard, user unknown, unknown user, bpe manage process tasks, onboarding2workflow, application error, inserted value too large for column, custom_vchar3, compInfo, custom-string3, field length, 256 characters, process not progressing, restart task, validation error, SAP DBTech JDBC , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

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