Symptom
The Rate, Rate per Hour, and Total Payout fields are not displayed in the Create Payout Request UI.
Images/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central > Time Off
Reproducing the Issue
- Go to Administer Time > Account Payouts for an employee.
- Click on 'Create Payout Request'.
- Select the time time account from the dropdown.
- Note that the 'Rate', 'Rate per Hour' & 'Total Payout' fields do not appear.
Cause
- The visibility of the 'Rate', 'Rate per Hour' & 'Total Payout' fields is controlled by the Pay Component configuration defined in the time account type.
- If the pay component assigned to the time account type has the 'Pay Component Type' field set to "Number", then the 'Rate', 'Rate per Hour' & 'Total Payout' fields will not be visible in the 'Create Payout Request' UI. The 'Total Payout' will not be calculated on the Time Off side, it will be calculated on the payroll end, as seen in the alert message shown in the UI > "Valuation of Payout will be done in Payroll".
Resolution
- If the pay component assigned to the time account type has the 'Pay Component Type' field set to "Amount", then the 'Rate', 'Rate per Hour' & 'Total Payout' fields will be visible in the 'Create Payout Request' UI.
- The 'Total Payout' will only be calculated in the 'Create Payout Request' UI on the Time Off side and then will be replicated to payroll.
See Also
Keywords
Create Payout Request, Requesting payout, payout, payout UI, field, fields, missing, not appearing, do not appear, not displayed, not displaying, do not display, rate, rate per hour, total, total payout, pay component, payout profile, time account payout profile, valuation , KBA , LOD-SF-EC-TIM-PYT , Payouts - Self Service, Admin, Termination , LOD-SF-EC , Employee Central , LOD-SF-EC-TIM , Time Off , Problem
Product
Attachments
| Fields Visible.png |
| 1 - Time Account Type.png |
SAP Knowledge Base Article - Public