3800117 - Error: The filter name must not exceed 40 characters when creating a custom filter

• You are unable to create a custom query when the query character length is exceeding 40.
• Error: The filter name must not exceed 40 characters is displayed on exceeding 40 characters.

SAP Sales Cloud and SAP Service Cloud Version 2

1. Go to any service. Eg: Guided Selling service.
2. Start Adaptation.
3. Open Advanced Filter.
4. Choose values in one or more fields.
5. Click Save As.
6. Define a name which has more than 40 characters and the error is displayed

Custom query names are limited to a 40 character field and is the expected system behavior.

1. This is the system expected behavior.
2. Make sure your query name is less than or equal to 40 characters so the query can be saved without issues.

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