3800217 - How does workflow rule "Requestor(s) of Purchase Requisition" determine approver in Supplier invoice

• When the supplier invoice workflow is initiated, the approval task is routed to a person other than the expected purchase requisition/purchase order requester.
• In some cases, invoices with error are routed to the procurement lead instead of first going to the requester.
• supplier invoice flexible workflow sends approval to incorrect recipients (requester vs ariba approver); tasks not shown for all recipients at step completion setting

• Customer created PR and approved it in Ariba. Then they created and sent supplier invoice from CIM to S/4.

  In S/4 the recipients for blocked invoice is specified as "Requestor(s) of Purchase Requisition". The requester should approve the invoice but also the PR approver in Ariba is receiving this approval request.

SAP S/4HANA Cloud Public Edition

flexible workflow, supplier invoice, wrong approver, wrong recipient, requester, purchase requisition, ariba approver, agent rule, recipients, one recipient, all recipients, blocked invoice, approval routing, invoice approval, s/4hana cloud , KBA , MM-IV-INT-WF-2CL , Workflow (Public Cloud) , Problem