Symptom
- The system shows the welcome email as sent in Email Services.
- The candidate does not receive the email in the inbox or spam folder.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
welcome email not received, email services shows sent, onboarding welcome message, external user not receiving email, rnhd, pdc step, candidate email missing, email discarded, invalid keyword in email, test email blocked, dummy email blocked, sap mail filter, onboarding 2.0, recruiting new hire data, notification delivery failure , KBA , LOD-SF-OBX-EML , Notifications , Problem
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