Symptom
What file formats are supported for attachments in SAP SuccessFactors Onboarding?
Environment
SAP SuccessFactors HCM Suite
SAP SuccessFactors Onboarding
Reproducing the Issue
- Log in to SAP SuccessFactors.
- Navigate to Onboarding.
- Open the relevant Onboarding process.
- Navigate to the section containing the Attachment field.
- Click Add Attachment / Upload.
- Select a file to upload.
- The system allows the upload based on the supported file formats.
Resolution
The following file formats are supported for general attachment fields in SAP SuccessFactors:
.pdf.doc.txt.png.jpg.docx.jpeg.gif.html.rtf.bmp.msg.ppt.pptx.xls.xlsx.htm
For Onboarding document templates, the supported formats are PDF and XDP.
File type restriction is not available in standard Onboarding configuration. It is not possible to configure the system to allow only selected file types and restrict all other file types.
To view the supported file types in the Document Management Service, navigate to:
Manage Documents → Documents → Filter
If a required file type is not supported, an enhancement request can be submitted by following 2090228 – How to submit enhancement requests for SAP SuccessFactors products.
Keywords
onboarding,file type,Documents , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem
SAP Knowledge Base Article - Public