SAP Knowledge Base Article - Public

3800269 - Requirement to restrict the specific attachment file types in sap successfactors Onboarding.

Symptom

What file formats are supported for attachments in SAP SuccessFactors Onboarding?

Environment

SAP SuccessFactors HCM Suite
SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in to SAP SuccessFactors.
  2. Navigate to Onboarding.
  3. Open the relevant Onboarding process.
  4. Navigate to the section containing the Attachment field.
  5. Click Add Attachment / Upload.
  6. Select a file to upload.
  7. The system allows the upload based on the supported file formats.

Resolution

The following file formats are supported for general attachment fields in SAP SuccessFactors:

  • .pdf
  • .doc
  • .txt
  • .png
  • .jpg
  • .docx
  • .jpeg
  • .gif
  • .html
  • .rtf
  • .bmp
  • .msg
  • .ppt
  • .pptx
  • .xls
  • .xlsx
  • .htm

For Onboarding document templates, the supported formats are PDF and XDP.

File type restriction is not available in standard Onboarding configuration. It is not possible to configure the system to allow only selected file types and restrict all other file types.

To view the supported file types in the Document Management Service, navigate to:

Manage Documents → Documents → Filter

If a required file type is not supported, an enhancement request can be submitted by following 2090228 – How to submit enhancement requests for SAP SuccessFactors products.

Keywords

onboarding,file type,Documents  , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

Product

SAP SuccessFactors HCM Core 2605