SAP Knowledge Base Article - Preview

3800378 - APM/ALM audit logs do not capture direct SQL or database updates; only UI-driven changes are recorded

Symptom

  • Audit table in APM/ALM does not record changes when data is updated via SQL scripts or direct database updates.
  • Audit entries appear only for changes made through the application user interface.
  • Users expect change tracking for SQL-based updates but find the audit table unchanged. 


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Environment

  • SAP Sales Performance Management
  • Agent Performance Management
  • Agent Lifecycle Management 

Product

SAP Agent Lifecycle Management all versions ; SAP Agent Performance Management all versions

Keywords

Change history, Traceability, Modification log, Transaction log, Database update, Manual logging, UI, Compliance, Audit, SQL Script, ALM, APM. , KBA , CEC-SAL-PPO , Agent Lifecycle Management , CEC-SAL-APE , Agent Performance Management , Problem

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