3800459 - Theme and labels not properly showing in Enhanced Search via mobile browsers

• Labels on the “Find Learning” (Browse Library) page do not display correctly on mobile browsers; some labels show “...” instead of the expected text.
• The expected Theme Manager colors, such as background, are not present when accessing Learning via mobile browser. The proper theme is visible on desktop browser.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Learning

1. Log in to Learning as a user on an iPad using a mobile browser
2. Navigate to Browse Library > Browse All (Find Learning)
3. Observe that some labels render as “...”

Cookies/Cross Site scripting is blocked via the browser. The reason why some labels do not display properly is that those labels are managed in HCM instead of Learning.

Per the IT Landscape Requirements guide, cookies are required. Please refer to each browser's respective guides on how to allow cookies and if assistance is required, reach out to your IT team.

find learning, browse library, labels not showing, labels display ellipsis, “...”, ipad, ios, safari, edge, mobile browser, cross-site cookies, prevent cross-site tracking, integration mode, label rendering, enhanced search , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-INT , Integrations with BizX , Problem

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions