SAP Knowledge Base Article - Preview

3800487 - Error: "Authentication Error: Authentication Failed" when signing in to SAP Ariba using SSO

Symptom

When trying to sign in to SAP Ariba using single sign-on (SSO), you receive the following error:

Authentication Error - Failed to validate the user. Please contact your administrator for further assistance.


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Environment

Single-sign-on

Product

SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

KBA , BNS-ARI-PAS-AF-SSO , Single Sign-On , BNS-ARI-PAS-ICM , Intelligent Configuration Manager (ICM) , Problem

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