3800527 - GRC Access Control EAM: Error "You have no password; you cannot logon using a password" during Firefighter logon from EAM Launchpad

• When starting a Firefighter (FFID) session from EAM Launchpad, an "Unknown error during logon. For more information please check SLG1" message appears.
• In transaction SLG1, the application log shows "You have no password; you cannot logon using a password".
• The issue occurs after entering a Reason Code and continuing in the EAM Launchpad.

GRC Access Control

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