3800582 - Searching by Case Display ID sometimes does not return results

• Searching for a case using its Display ID in the Case Work Center search field returns no results, even though the case exists in the system.
• The displayId field is correctly configured as Filterable and Searchable under Settings → Extensibility Administration → Case → Field Query.
• The behaviour is inconsistent: the same search returns results for some Case Display IDs but not for others.

• SAP Service Cloud Version 2 1.0
• SAP Sales Cloud Version 2 1.0

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