3800651 - Job -SM:RCD_CHECK_UPDATES failing with error "Error while connecting to Post Box"

Symptom

Job SM:RCD_CHECK_UPDATES job is failing with the below job log:

Job started
Step 001 started (program RCSU_AUTO_NOTIFY_AND_DWLD, variant , user ID SM_DL_RCD)
Job SM:RCD_CHECK_UPDATES started
Step 1: Attempting to read the Notification XML from Post Box
Call to the postbox system. Method name: cl_csu_notification=>READ_FROM_POSTBOX
Step 1.1: An Error Occurred while Reading from PostBox.
Error while connecting to Post Box
Job cancelled

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

RCSU_AUTO_NOTIFY_AND_DWLD, SM:RCD_CHECK_UPDATES, CL_CSU_NOTIFICATION, READ_FROM_POSTBOX, Post Box, Error while connecting to Post Box, Notification XML. , KBA , SV-SMG-RCD , Rapid Content Delivery , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem

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