SAP Knowledge Base Article - Public

3800704 - Enhanced Keyboard Navigation and Screen Reader Does Not Announce "Press F2" Instruction on Form Inbox Page

Symptom

When navigating to the Form Inbox page with Enhanced Keyboard Navigation enabled or a screen reader active, the instruction "To move to the content, press F2." is neither announced by the screen reader nor displayed as an on-screen hint. Users relying on assistive technology are therefore unable to navigate to the form links in the Form Inbox list and cannot open forms using the keyboard.

Environment

SAP SuccessFactors Performance & Goals

Reproducing the Issue

  • Enable Enhanced Keyboard Navigation in personal accessibility settings and/or activate a screen reader (e.g., JAWS, NVDA)
  • Log in to the affected instance and navigate to Form Inbox
  • Observe that the instruction "To move to the content, press F2." is not displayed on screen and is not announced by the screen reader when focus is on the form links list
  • Attempt to access the form links via keyboard — forms cannot be opened as the F2 instruction is not surfaced

Cause

Known Issue

Resolution

The fix for this issue is planned to be deployed on 2H 2026 release (b2611).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also

Keywords

keyboard, accessibility, enter, spacebar, form link, self reflection, all forms, inbox, f2, focus, screen reader, enhanced keyboard navigation, performance management, ui5, b2611, INC3895107 , KBA , LOD-SF-PM-ACC , SuccessFactors Performance Management Accessibility , Known Error

Product

SAP SuccessFactors Performance & Goals all versions