SAP Knowledge Base Article - Public

3800717 - Missing CSRF Token error when adding learning history to a class (bulk users) - SAP SuccessFactors Learning

Symptom

Class error when adding to history: Missing CSRF Token for the request URI: /admin/student/trainingEventWizardStep6Next.do

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open the target class.
  2. From the actions menu, select Add to History.
  3. Proceed through the wizard and select a completion status.
  4. On step 6, the following error appears when around 2000+ users are selected: Missing CSRF Token for the request URI: /admin/student/trainingEventWizardStep6Next.do.
  5. Repeat the process but select only one user.
  6. The learning history saves successfully.

Cause

This is expected behavior: associating a large number of users to learning history at once via the UI is not advised and can result in a missing CSRF token error on step 6.

Resolution

  • Avoid associating a large number of users to learning history in a single UI action.
  • To record learning in mass, use a supported tool: Learning History Connector or the Import Data Tool.
  • Alternatively, perform the action from the UI in smaller batches.

See Also

Keywords

missing csrf token, trainingeventwizardstep6next.do, add to history, add learning history with finance, learning history, scheduled offering, class, step 6, bulk users, mass update, ui limitation, record learning, learning history connector, import data tool, error , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions