3800907 - PCC process configuration user list takes >8 minutes or fails with http 500 in large user volumes

• In pcc process configuration, the user list takes more than 8 minutes to load in production-like environments with high user counts, while it loads normally in development.
• Backend odata responses for the user list consistently take about 8 minutes.
• Intermittent error during load: statusCode "500" Internal Server Error with code "0050569259751EE4BA9710043F8A5115" and message "In the context of Data Services an unknown internal server error occurred".
• The behavior correlates with significantly higher user volume in the affected system.

• SAP S/4HANA
• Payroll Control Center

pcc, process configuration, user list, slow loading, performance, http 500, internal server error, 0050569259751EE4BA9710043F8A5115, odata, users_get_entityset, cl_pyc_conf_dpc_ext, usr02, authorization checks, large user volume, timeout , KBA , PY-XX-PYP , Payroll Control Center , Problem