3800953 - How to Use a Technical User with Change Project in SAP Sales and Service Cloud Version 2

Symptom

You want to understand how a technical user (Communication User or API User) interacts with the Change Project framework in SAP Sales and Service Cloud Version 2. You may be setting up an integration scenario where write operations are performed by a technical user on a service that has Change Project recording active, and you need to know how to ensure those operations are tracked correctly.

Environment

SAP Sales Cloud Version 2
SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

change project, technical user, communication user, API user, checkout, change project not checked out, cannot save changes, changeProjectRecording, registered services, initial load, integration, inbound message, write operation, replication, change project recording , KBA , CEC-CRM-CHP , Change Project for SAP Sales/Service Cloud , How To

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