SAP Knowledge Base Article - Preview

3801055 - Contact e-mail cleared after deleting Account-Contact Relationship

Symptom

When an Account-Contact Relationship is deleted, the Contact's e-mail gets automatically cleared.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2 

Keywords

contact email cleared, delete account-contact relationship, main account, account-dependent communication, contact communication, email missing, contact email empty, relationship deletion, contact person, communication details, account linkage, main relationship, contact data update, sales cloud contact, email not retained , KBA , CEC-CRM-CON , Contact for SAP Sales/Service Cloud , Problem

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