SAP Knowledge Base Article - Preview

3801125 - Metering service required after successful report - SSAM

Symptom

The initial synchronization of SAP Service and Asset Manager fails in the production environment with the following error: Metering service is required for application SAP_SERVICE_ASSET_MANAGER_<version>.

The error persists even though /MFND/CORE_CLOUD_METRICS_PROG was executed in transaction SE38 and the execution log indicated that the report completed successfully.


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Environment

SAP Service and Asset Manager

Product

SAP Service and Asset Manager all versions

Keywords

metering service is required, /IWBEP/CM_MGW_RT/022, initial sync failure, production, ssam 2511, ssam 2410, /MFND/CORE_CLOUD_METRICS_PROG, /SMFND/D_SAPPROD, syclo admin, metering host, rfc destination, su53, slg1, usage metering, http 400 , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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