SAP Knowledge Base Article - Preview

3801202 - Maintenance order: different start and finish times between Fiori apps, Web Dynpro, and backend due to incomplete time zone configuration

Symptom

  • Start and finish date/time for the same maintenance order differ across SAP Fiori apps, Web Dynpro applications, and SAP GUI (for example transactions IW32/IW33).
  • A constant time offset (for example exactly three hours) is observed between applications or between display and edit modes in the same app for the same order.
  • Find Maintenance Order (list or object page) and Change Maintenance Order / Change Proactive Maintenance (edit vs. display) show different Scheduled/Required Start and End values for the same document.
  • Basic Start and Basic Finish in the backend do not match Scheduled Start and Scheduled Finish shown in Fiori for the same order.
  • Dates maintained in an external scheduling tool appear shifted when compared with SAP Fiori or SAP GUI.


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Environment

  • SAP ERP Plant Maintenance (PM)
  • SAP ERP Customer Service (CS)
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

maintenance order, time zone, TIMECONV, LOG_EAM_TZS_1, LOG_EAM_TZS_2, scheduled start, basic start, Fiori, Web Dynpro, SU01, SU3, Language and Region, Find Maintenance Order, Change Maintenance Order, PM Workorder Cycle, 3230595, W0017, display vs edit , KBA , EP-PCT-MAN-MW , BP for Maintenance Worker , PM-FIO-WOC-MN , Fiori UI for PM Maintenance Notifications , PM-FIO-WOC-MO , Fiori UI for PM Maintenance Orders , PM-FIO , Fiori User Interface (UI) for PM , PM-WOC-MO , Maintenance Orders , PM-WOC-MN , Maintenance Notifications , How To

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