SAP Knowledge Base Article - Public

3801315 - Details not loading when switching to substitution tasks - My Inbox - Approval of Working Times - SAP S/4HANA Cloud Public Edition 2608

Symptom

  • In My Inbox, when opening “Approval of Working Times” for the user’s own task and then switching to an “Approval of Working Times” task on behalf of another user (substitution), the Time Entries section does not load and shows "There are no entries yet. When there are, you’ll see them here."
  • After switching back to the user’s own “Approval of Working Times” task, the same empty state appears and persists until re-navigation/reload.
  • Console error: Log-dbg.js?eval: The target you tried to get "TimeEntry-approveTimesheetInbox-detail" does not exist! - EventProvider sap.m.routing.Targets  

Environment

SAP S/4HANA Cloud Public Edition 2608

Reproducing the Issue

  1. Ensure substitution is configured so the user can act on behalf of another user for “Approval of Working Times.”
  2. Create or ensure there are timesheet entries requiring approval for both the user and the substituted user.
  3. Open My Inbox and select “Approval of Working Times” for the user’s own task; verify details appear.
  4. Switch to the “Approval of Working Times” task on behalf of the other user.
  5. Observe that the Time Entries section may show an empty state ( "There are no entries yet. When there are, you’ll see them here.") instead of the expected entries.
  6. Switch back to the user’s own “Approval of Working Times” task and observe the same empty state may now persist.

Resolution

A fix is planned for delivery with

  • HFC04 (12-13.September) to the Test tenant (3SL).
  • HFC04+ (19-20. September) to the Production/development tenants (3SL) and Q-/P-system (2SL).

For more information please refer to:

SAP S/4HANA Cloud Public Edition, 2-System Landscape – Upgrade & Maintenance Schedule

SAP S/4HANA Cloud Public Edition, 3-System Landscape – Upgrade & Maintenance Schedule

The release date might be subject to change.

      

Workaround

Switch between sections or tasks within My Inbox or navigate away and back to the task

Keywords

my inbox, approval of working times, time entries not loading, substitution, substitute, timesheet approval, ce2608, 2608.0.0, 2608.0.1, routing targets, sap.m.routing.Targets, smarttable, infotoobar, empty task pane, fiori inbox regression , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

Product

SAP S/4HANA Cloud Public Edition 2608