SAP Knowledge Base Article - Preview

3801377 - Scorm content intermittently shows corrupted slide layout on some slides during playback

Symptom

  • Users experience intermittent technical issues when viewing the SCORM content in learning; the layout of certain slides becomes corrupted during playback.
  • Issues occur randomly.
  • The problem occurs on the same slides across different users, but not all users.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

scorm, scorm 1.2, intermittent, layout corrupted, slide rendering, playback issue, learning, webkit, ios, edge, chrome, allow cross-website tracking, cross-site cookies, articulate storyline, course playback , KBA , LOD-SF-LMS-ITE , Items , How To

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