3801547 - Closed Checklist Instance Update Fails with Inbound IDoc Status 68

In SAP Field Service and Asset Management (FSA), a closed Checklist Instance can be updated when the company setting SAP.FSM.Checklist.AllowUpdateClosedChecklistInstance.Enabled is set to True.

After a closed Checklist Instance is updated in FSA, the corresponding inbound IDoc /PACG/ECM_CHECKLST_D is not processed in the ECC/S/4HANA backend system and remains in status 68.

As a result:

• The Checklist Instance is not updated in ECC/S/4HANA.
• The corresponding Generic IDoc is not triggered.
• The Checklist Instance remains blocked in FSA.

• SAP Field Service and Asset Management (FSA)
• Proaxia FSA Cloud Connector (PACG)
• SAP ECC / SAP S/4HANA

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