Symptom
When opening an opportunity, you get an error message: "Error during currency conversion from into for Default Exchange Rate Type at DD.MM.YYYY"
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales work center
- Go to the Opportunity view
- Open the Opportunity XYZ (XYZ stands for the Opportunity ID)
- Observe the error: "Error during currency conversion from into for Default Exchange Rate Type at DD.MM.YYYY"
Cause
Exchange rate was maintained after the price calculation was already performed.
Resolution
- Open the Opportunity
- Navigate to the Pricing tab of the opportunity
- Click Update Pricing -> Keep Manual Changes
Keywords
Opportunity, Pricing, Update Pricing, Currency conversion error, Exchange Rate , KBA , LOD-LE-PRC-PC , Price Calculation , How To
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public