SAP Knowledge Base Article - Public

3801673 - Icons are Missing in Collapsed Vertical Navigation

Symptom

  • When the site navigation is switched from horizontal to vertical, collapsing the left-hand navigation using the menu toggle (the three-line icon) results in no icons being displayed in the collapsed sidebar.

Expected:

The Current Behavior:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Work Zone

Reproducing the Issue

  1. In Menu Editor, change the navigation layout from Horizontal to Vertical.
  2. Save the changes.
  3. Open the site and verify the left vertical navigation is visible.
  4. Collapse the left navigation using the top-left menu button (three lines).
  5. Observe that the collapsed sidebar shows no icons, although entries may still be clickable.

Cause

Product bug/defect affecting the vertical navigation when the menu is collapsed.

Resolution

The Engineering Team is aware of this behavior and a fix has been applied (addressed by a code correction).
It will be implemented on: September 3, 2026.

See Also

Keywords

work zone, vertical navigation, collapsed sidebar, icons missing, menu editor, hamburger menu, left navigation, vertical layout, hide navigation, no icons, clickable menu, ui issue, navigation icons, workzone advanced , KBA , LOD-SF-SWZ-MEN , Menu Editor , Problem

Product

SAP SuccessFactors Work Zone all versions

Attachments

Screenshot 2026-09-02 at 12.31.16.png
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